How We Work

Our Approach

We recognize that unlocking the full human potential of your organization can be a daunting task. But it doesn’t have to be difficult.

Our clients trust us as their partner in transforming their people performance because of our ability to:

  • Quickly identify the true root causes of any people challenges
  • Define what success looks like and how to know when we get there
  • Design the fastest path to success
  • Execute the necessary steps to make it happen
  • Help integrate the transformation so that it sticks

Who We Work With

Our clients are committed to maximizing their performance, and they recognize that even the sharpest knife cannot carve its own handle. As our new clients get to know us, they come to understand the tremendous business value of bringing our holistic people expertise to bear. They also learn that we can lead a horse to water but we cannot make them drink. They know that at the end of the day, their organization has to take responsibility for their own greatness. We can only guide them there. 

How We Work With You

Our process is designed to meet our clients where they’re at and work with them toward a mutually inspiring solution. Every client need is unique and thus our process flow of working with clients varies depending on the needs of the client and the depth of our prior relationship with our client.

With that said, all of our engagements with our clients follow this high level flow.

It all starts with a conversation.

  • Step 1

    Initial Conversation

    Discuss your high level needs, identify likely root causes, and discuss potential solutions.

  • Step 2

    In-Depth Discovery Conversation

    Take a deeper dive into your needs and discuss our custom solution to address the true root causes. Agree on a specific direction for the solution and discuss "ballpark" pricing and timing of engagement.

  • Step 3

    Finalize Scope of Work

    Agree on exact scope of work and define program phases (if any). Finalize all agreements and investment level required.

  • Step 4


    Co-execute all deliverables with client.

  • Step 5


    Ensure integration of the learning by co-executing customized action steps to hold learners accountable and maximize sustainability of the learning.

  • Step 6

    After Action Review and Debrief

    Meet with senior stakeholders to share insights and observations. Discuss success metrics and best practices for the sponsoring executive to maximize the ROI of this engagement.

Start a Conversation With Us

To unlock and transform the potential of your people